Refund Policy

1. Digital Products Nature

Because digital products, license keys, and account credentials are permanently revealed upon delivery, standard remorse refunds cannot be granted once a valid code or working account is dispatched.

2. Defective Item Guarantee & Full Refund

If an issued key or account credentials fail to activate on first attempt, and our operations team is unable to issue a working replacement within 24 hours, you are entitled to a 100% full refund to your original payment method (bKash, Nagad, or crypto).

3. Refund Processing Timeline

Approved refunds are processed manually by our operations staff within 1 to 3 business hours back to the sender's mobile wallet or USDT wallet address.